E-Government and Democracy: Representation and Citizen Engagement in the Information Age

This article explores political and governance online activity, by establishing baseline measurements of current citizen experience, documenting examples of best practice and exploring the creation of more deliberative options and tools for e-government. It is based on research provided to the United Nations - UNPAN/DESA - for the 2003 World Public Sector Report (see related entry in Aarhus Clearinghouse).